Shipping and Delivery
All NOWpresso purchases will be shipped via our couriers right to your door.
Any NOWpresso Accessories purchased with the NOWpresso Portable Espresso Machine will be shipped via express delivery.
Duration: your goods will be shipped the day after you order and will be at your door within 2-7 working days, subject to your location.
Any NOWpresso Accessories purchased individually will be shipped via postal delivery.
Duration: your goods will be shipped the day after you order and will be at your door within 7-14 working days, subject to your location.
Working days are Monday-Friday. Holidays, Saturday and Sunday are not included in shipping days.
Shipping costs will be calculated and applied at checkout.
WE CAN SHIP TO ALL COUNTRIES / CITIES except: China, Qatar, South Africa, American Samoa, Angola, Anguilla, Aruba, Azerbaijan, Bonaire, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Saipan, Comoros, Congo, Cuba, Djibouti, Egypt, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, French Guyana, Gambia, Georgia, Greenland, Guinea Republic, Guinea-Bissau, Guinea-Equatorial, Kazakhstan, Kuwait, North Korea, Kosovo, Kyrgyzstan, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Mayotte, Monaco, Federated States of Micronesia, Montserrat, Mozambique, Namibia, Netherlands Antilles, Nevis, Niger, Russia, Rwanda, Saint Helena, Sao Tome and Principe, Seychelles, Sierra Leone, Somalia, Somaliland, South Sudan, St. Barthelemy, St. Eustatius, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Uzbekistan, British Virgin Islands, Yemen, Zimbabwe, Armenia, Brunei, Cambodia, Cyprus, Ecuador, Ghana, Gibraltar, Guam, Guernsey, Jersey, Marshall Islands, Moldova, Montenegro and Palau because these countries / cities have lithium battery restrictions.
DUTIES AND TAX
When goods are ordered from outside Hong Kong, you are the importer of record and import duties and taxes may be incurred once your Goods reach their destination. Charges must be paid by the recipient of the goods. Customs policies varies widely from country to country. We have no control and cannot estimate what the charges may be. Therefore, it is best you contact your local custom authorities for details on costs and procedures. When goods are inspected for custom purposes we cannot guarantee the goods will be tampered free.
Each NOWpresso order will have its own unique shipping tracking number. You will receive your tracking number via email as soon as your order has been fulfilled and has left our warehouse.
INCORRECT SHIPPING INFORMATION
Before any shipment leaves our warehouse, all customer details including delivery address and customer phone numbers are checked and verified by our team to ensure smooth delivery.
We are not responsible for incorrect shipping information. Any reprocessed order will be charged an additional fee in case of incorrect shipping information provided.